Arthur Douillard, Hotel Director at +legeneralhotel, shared his management perspectives with CMH Paris Executive MBA participants.
A wide range of topics were discussed from staffing to social media. Arthur's passion for personalized and optimized guest experience was evident and impressive. Full details are here in CMH Paris website.
The interview was followed by a tour of Le General Hotel's vibrantly renewed lobby and guestrooms....the re-look has a distinctly social vibe!!
Disclosure: Liz Craig (me) is an Instructor in CMH's Executive MBA program and Le General Hotel is a Oneglobenet.work client.