The team at Hotel Executive Solution held their #Hotel Managers workshop 28/11 to explore the impact of digital on guest services and hotel operations.
I thank them for inviting me to present now-near big picture - how guest expectations of superior service are evolving dynamically.
|Leadership Team at Hotel Executive Solution|
The key concept = Guests expect to access hotel services digitally. Hoteliers need to be creative to deliver HX (human experience) enhanced by digital.
Wisely, the Team selected #CometMeetings as the innovative environment for the HES Managers to explore creative approach to H2H (human to human) enhanced by digital.
#HES Paris; #hotels; #cometmeetings; #HX-hospitality
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