Lounge Up, mobile app for hotel industry empowering guest communication and service delivery, has released this video in co-operation with Hotel Mercure Opera Garnier. Marc Pilard, Deputy Director, explains the impact of mobilizing guest communications + services at his hotel.
Excellent to hear from hospitality professionals how they plan to dialogue + deliver services to continuously connected, smart phone enabled hotel guests.
Very forward looking on the part of Mercure. Bravo